Service · Applied AI
Automation for eCommerce, backoffice and operations
Workflows that remove repetitive work: documents, emails, orders, notifications and moving data between tools. Measured before and after.
Approach
Automating is not replacing people: it's removing friction.
The goal isn't that nobody touches the process — it's that nobody has to touch the mechanical part.
Documents
Extracting and classifying data from invoices, delivery notes, forms and contracts.
Email and alerts
Classifying inbound mail, drafting replies and sending rule-based notifications.
eCommerce
Orders, incidents, carts and post-sale wired into the rest of your tools.
Reporting
ETL and dashboards with the metrics that actually get looked at each week.
Integrations
Bridges between systems that currently talk by copy and paste.
Compliance
Processes with traceability, such as generating invoicing records.
Criteria
What I measure before automating.
Without these four numbers, automating is a bet.
Frequency
How many times a day or month the process happens.
Time
How long it takes by hand today, start to finish.
Errors
How often it fails and what each failure costs to fix.
Cost
What that time is worth and what maintaining the automation would cost.
FAQ
Questions about automation.
Does automating mean laying people off?
Which processes automate best?
Do I need AI to automate?
Does it integrate with my shop or ERP?
What do you repeat every day?
Tell me which task and how long it takes. With that I can tell you whether automating it pays off.